Posted by kayder-daniel
Henagon

Remote PC screen blockly

Currently have a remote pc giving me the attached screen when logged in via team viewer, remote desktop onsite doesnt have a problem. teamviewer up to date on both ends. The boxes show up as you move the cursor. screenshot.png

3 Replies
3 Replies
Posted by Moderator Moderator
Moderator

Re: Remote PC screen blockly

Hi @kayder-daniel 

Thank you for your post.

Can you kindly try to restart both side of devices and restart TeamViewer service please, then connect again to check for any difference.

If the same blockly screen happens, can you kindly provide the operating system of your devices please.

Hope the information is helpful.

Regards

Ying_Q

Posted by kayder-daniel
Henagon

Re: Remote PC screen blockly

Restarted both ends and tried different local pc

 

Remote is running Windows 7 Pro 

Local Windows 10 Home

 

Posted by Moderator Moderator
Moderator

Re: Remote PC screen blockly

Hi @kayder-daniel 

Thank you for the reply.

I have created a Support Ticket for your issue. Kindly wait for our TeamViewer Support Team to contact you for a possible solution.

Regards

Ying_Q