Sign In request failed! The server did not respond. Please try again.

pjiang
pjiang Posts: 3
edited May 2023 in General questions

Today 31 May 19, received this message when try to login to teamviewer free account: "Sign In request failed! The server did not respond. Please try again." Can someone help and advise what is the problem? Thanks.

Best Answer

Answers

  • pjiang
    pjiang Posts: 3

    Dear JoshP.

    Thanks a lot for your quick reply and KUDO.,  I think this is very strange, I can logon to the web console and found all devices, but when I try to login locally the teamviewer 14 on my PC, I always receive this error.  Is this has something to do blocked by firewall or proxy server or error on my account? Please advise how to troubleshoot? Thanks. Patrick

  • pjiang
    pjiang Posts: 3

    Dear JoseP,

    You are right, the system is now back working again. Thanks. Patrick

  • JoshP
    JoshP Posts: 894 Community Manager 🌍

    Hello @pjiang 

    Thanks for the update. We are glad TeamViewer is working for you again!

    We hope you'll enjoy using TeamViewer in the future.

    Josh P.

    Senior Community Moderator

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