TeamViewer 14 fails to uninstall

CC-Nordic
CC-Nordic Posts: 2
edited May 2023 in General questions

Hi, we're having an issue when trying to uninstall TeamViewer 14. We've tried both manually on each client as well as using a deployment tool (PDQ Deploy) to uninstall via a msiexec command line.

We get the following error:

TeamViewer14_uninstall.jpg

We are doing the uninstall with domain admin privileges.

Does anyone else have this issue?

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Comments

  • jdoty
    jdoty Posts: 3

    I am having the same problem.  I was doing an install of the host on a test box so I could generate my .Reg file and 13 didn't uninstall.  So I uninstalled 13 from the control panel and then then tried to uninstall 14 as well, but it would not uninstall.  It gives me a 1603 error.  I tried the MSIEXEC.exe method and added a log which is where I got the error.  A little help would be great.  I don't want to have to reimage the box and start over if I don't have to.  We are a corporate license. and this is version 14.1.9025 (custom host).

    Thanks in advance.

  • HeinM
    HeinM Posts: 9 ✭✭

    Use the following:

    Rem Uninstall Teamviewer
    c:\windows\system32\sc stop TeamViewer
    c:\windows\system32\ping 127.0.0.1 -n 2

    c:\windows\system32\taskkill /f /im TeamViewer.exe

    c:\windows\system32\Taskkill /F /IM TeamViewer_Service.exe
    c:\windows\system32\ping 127.0.0.1 -n 2

    msiexec /uninstall C:\Teamviewer\Teamviewer_host.msi /qn
    msiexec /uninstall c:\Teamviewer\Teamviewer_full.msi /qn
    msiexec /uninstall c:\teamviewer\TeamViewer_Support-idc*.msi /qn
    "C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe" -uninstall
    "C:\Program Files (x86)\TeamViewer\TeamViewer.exe" api --uninstall
    "C:\Program Files (x86)\TeamViewer\uninstall.exe" /S
    "C:\Program Files\TeamViewer\TeamViewer_Service.exe" -uninstall
    "C:\Program Files\TeamViewer\TeamViewer.exe" api --uninstall
    "C:\Program Files\TeamViewer\uninstall.exe" /S

    c:\windows\system32\ping 127.0.0.1 -n 30

    C:\Windows\System32\wbem\wmic product where vendor="TeamViewer" call uninstall

    c:\windows\system32\ping 127.0.0.1 -n 30
    c:\windows\system32\reg delete "HKLM\Software\TeamViewer" /f
    c:\windows\system32\ping 127.0.0.1 -n 2

    cd\
    cd "%temp%"
    if exist *teamviewer*.* del *teamviewer*.* /s /f /q

    c:\windows\system32\reg delete "HKLM\Software\TeamViewer" /f
    c:\windows\system32\reg delete "HKCU\Software\TeamViewer" /f
    c:\windows\system32\reg delete "HKCU\SOFTWARE\Wow6432Node\TeamViewer" /f
    if exist "C:\Program Files\Teamviewer" rd /S /Q "C:\Program Files\Teamviewer"
    if exist "C:\Program Files (x86)\Teamviewer" rd /S /Q "C:\Program Files (x86)\Teamviewer"
    if exist "%LOCALAPPDATA%\Temp\TeamViewer" rd /S /Q "%LOCALAPPDATA%\Temp\TeamViewer"
    if exist "%LOCALAPPDATA%\TeamViewer" rd /S /Q "%LOCALAPPDATA%\TeamViewer"
    if exist "C:\Teamviewer" rd /S /Q "C:\Teamviewer"

    c:\windows\system32\ping 127.0.0.1 -n 15

     

  • jdoty
    jdoty Posts: 3

    Thanks

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