Posted by oliversl
Henagon

TeamViewer 14 freeze when browsing to Downloads folder on Mac

Hi,
we use TeamViewer licensed on a Mac and it freeze always in this situation:

  1. connect to Windows or Mac clients
  2. open the File Transfer
  3. browse to your local Mac Downloads folder
  4. your Download folder has more than 3000 files
  5. TeamViewer freezes

This issue is present from more than 6 years, I'm reporting it now because it never got solved.

Tested on latest V14 for Mac 

Thanks

3 Replies
1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TeamViewer 14 freeze when browsing to Downloads folder on Mac

Hi @oliversl ,

we could reproduce the problem (what makes it usually easier to fix ;-) ).

We will try to solve it with a next release, hopefully not lasting once again more than 6 years...!

Best,

Kerstin

Product Owner TeamViewer Core
3 Replies
Posted by TeamViewer Staff
TeamViewer Staff

Re: TeamViewer 14 freeze when browsing to Downloads folder on Mac

Hi @oliversl ,

thanks for contacting us.

I will try to reproduce this behavior and try to improve that. A freeze is, of course, not intended. Unfortunately I cannot promise you if or when we can improve this. But I'll try to keep you up to date.

Best

Kerstin

Product Owner TeamViewer Core
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TeamViewer 14 freeze when browsing to Downloads folder on Mac

Hi @oliversl ,

we could reproduce the problem (what makes it usually easier to fix ;-) ).

We will try to solve it with a next release, hopefully not lasting once again more than 6 years...!

Best,

Kerstin

Product Owner TeamViewer Core
Posted by oliversl
Henagon

Re: TeamViewer 14 freeze when browsing to Downloads folder on Mac

Many thanks Kerstin!
I'm really happy that TeamViewer is responding and filling but reports from its users! Regards