TeamViewer 14 has stopped working

TxnE
TxnE Posts: 1
edited May 2023 in General questions

On Windows 10 Pro [32 Gb RAM, etc.] TeamViewer (personal use) craters when trying to connect to a personal computer it has recently connected to. Double-clicking on that computer in the list causes TV to churn a while, then Windows reports "TeamViewer 14 has stopped working."

Visual Studio 2017 [Community edition] reports the following when told to debug the buggy code: "Unhandled exception at 0xF6000000 in TeamViewer.exe: 0xC000041D: An unhandled exception was encountered during a user callback. occurred" The fault offset was 0x80070000.

Looks like there's code that someone forgot to test, involving a call/jump into illegal memory. (There's nothing at address 0xF6000000.)

 

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  • CBA
    CBA Posts: 1

    B"H

    I have the same issue the past few weeks - only on one of my laptops - while I use the same program on a few. 
    I get a black box with the error msg: Teamviewer 14 has stopped working correctly etc. and on the other end it still looks like I'm logged in to the meeting or remote session etc.

    Any ideas how to fix this?
    I've reinstalled TV many times. No difference.TV-14-Error.JPG

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