Posted by Manalo
Digon

Unable to use Teamviewer

I would like to know how to get rid of this black overlay, it makes it impossible to use TeamViewer.

 

TVClient.PNGblack overlay prevents use of right pane

3 Replies
3 Replies
Posted by Moderator Moderator
Moderator

Re: Unable to use Teamviewer

Hi @Manalo 

Thank you for your post.

Can you check out How to uninstall TeamViewer on PC please, then to follow the steps to  unistall, download and reinstall TeamViewer

Hope it helps.

Kind Regards,

Ying_Q

 

Posted by Manalo
Digon

Re: Unable to use Teamviewer

I have followed the instructions and the problem persists.

Posted by Moderator Moderator
Moderator

Re: Unable to use Teamviewer

Hi @Manalo 

Thank you for your reply and we are sorry to hear that did not work.

Can you kindly provide your TeamViewer version and operating system please.

Kind Regards

Ying_Q