Upgrade MSI Installed HOST to Full version Remotely
Hello TeamViewer Community.
We need a viewer on a Machine that already has a Host installed.
The host is restricted to only show the ID.
Is there a way to upgrade this host to a Full version remotely?
Or let a viewer run simultaneously next to a HOST?
Thanks for any help, greetings.
Arris
Best Answer
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Hello @Icthelp
Thank you for your message.
Unfortunately, remotely updating from the Host to the full version is not possible.
Running a Host simultaneously with a full version is also not possible.
This actions will need to be done manually.
Note: Alternatively, you can also deploy the full version via the .msi package. You will find all the information you need in our Knowledge Base article here: How to deploy the Full TeamViewer client
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers,
Jean
Community Manager
6
Answers
-
Hello @Icthelp
Thank you for your message.
Unfortunately, remotely updating from the Host to the full version is not possible.
Running a Host simultaneously with a full version is also not possible.
This actions will need to be done manually.
Note: Alternatively, you can also deploy the full version via the .msi package. You will find all the information you need in our Knowledge Base article here: How to deploy the Full TeamViewer client
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers,
Jean
Community Manager
6
