end remote access blocks session

eltonfreitas
eltonfreitas Posts: 2
edited May 2023 in General questions

Good Morning! Some computers at the end of remote access it blocks the user. how to make sure this does not happen?

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  • JeanK
    JeanK Posts: 6,970 Community Manager 🌍

    Hello @eltonfreitas,

    Thank you for your message.

    What do you exactly mean with blocks the user?

    Could you please send us a screenshot of your issue in order to get a better understanding of it?

    Note: Please make sure to not display any of your TeamViewer ID or password on your screenshot.

    Many thanks in advance.

    Cheers

    Jean

    Community Manager

  • I meant that when I close a remote session with Team Viewer on the computer I was connected to, it blocks Windows.

  • That's right, everything worked out!

    Tks.