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Posted by JiHoonPark87

evaluation version expired Title message is NOT changed

evaluation version expired Title message is NOT changed after purchasing license ....

( registered license my company PC )

so I can not conntect my company PC in my HOME ...


1 Reply
1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: evaluation version expired Title message is NOT changed

Hello @JiHoonPark87,

Thank you for your post.

Currently, mixed use (Personal and Commercial accounts on the same device) is not supported.

If you have used an account with a license on your computer, then TeamViewer will recognize that the computer is used commercially. When you sign into your Computers & Contacts with your <Company Email> the license is associated with the computer. Once you sign out, and sign in with the <Private Email>, you are getting the commercial use suspected message because the computer had a license attached to it. Once the computer is used with a commercial license attached, the TeamViewer ID is classified as commercial. 

Josh P.
Senior Moderator

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