license features
We use a corp. license on a thousands of machines. We have one group of 300 where we have a provided an addional login for our client. When our client logins they are unable to perform features like blank out screen etc. I think they were able to before we upgrade their remote system to the most current. The hosts are still in the range of 11.xx to 13.xx.
Comments
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Hi @gfriedland,
Thank you for posting.
1) If you are not able to use the black screen feature even you sign in with an account associated with a license though, please visit this article.
2) if your client signs in with a free version of an account, unfortunately, a license is required in order to use the black screen.
When using the black screen feature, please make sure to sign in with an account associated with a license.
Hope this information will be helpful for you.
Best regards,
Yuri
Former Japanese Community Moderator0 -
How long has it been like that? Did that just get changed recently?
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