How do I transfer saved remote control computers/sites from another account?
Is there a way to transfer saved computers/sites from one user to another on the same license?
We just added upgraded from version 10 to the 14 and added two new users. So I would like to have the main accounts with the saved profiles added to my other two new user accounts.
Best Answer
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Hello @Curt_NOPP.,
Thank you for your message.
Yes, this is possible. You just need to share the groups (of computers and contacts) of User A with User B.
You will find all the information you need in our Knowledge Base article here: Sharing groups
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers
Jean
Community Manager
6
Answers
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Hello @Curt_NOPP.,
Thank you for your message.
Yes, this is possible. You just need to share the groups (of computers and contacts) of User A with User B.
You will find all the information you need in our Knowledge Base article here: Sharing groups
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers
Jean
Community Manager
6 -
Thank you!!!
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I have a paid account and a personal use account. How do I transfer a computer from the personal use acount to the paid account?
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