Posted by Curt_NOPP
Henagon

How do I transfer saved remote control computers/sites from another account?

Is there a way to transfer saved computers/sites from one user to another on the same license?

We just added upgraded from version 10 to the 14 and added two new users.  So I would like to have the main accounts with the saved profiles added to my other two new user accounts.

2 Replies
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: How do I transfer saved remote control computers/sites from another account?

Hello @Curt_NOPP.,

Thank you for your message.

Yes, this is possible. You just need to share the groups (of computers and contacts) of User A with User B.

You will find all the information you need in our Knowledge Base article here: Sharing groups

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

French Community Moderator
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2 Replies
Posted by Moderator Moderator
Moderator
Solution

Re: How do I transfer saved remote control computers/sites from another account?

Hello @Curt_NOPP.,

Thank you for your message.

Yes, this is possible. You just need to share the groups (of computers and contacts) of User A with User B.

You will find all the information you need in our Knowledge Base article here: Sharing groups

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.
Posted by Curt_NOPP
Henagon

Re: How do I transfer saved remote control computers/sites from another account?

Thank you!!!