A connection could not be established

duartecunha
duartecunha Posts: 1
in General questions

A connection could not be established. Partner could not be contacted at the given network address.

This keeps comming up all the time.

Comments

  • DFWKen
    DFWKen Posts: 12 ✭✭
    Is there no cure for this? I have two sites that I support. I'm licensed TV user and they both are running QuickSupport; 2 computers at one site to which I cannot connect and one computer at the other. I need help. My customers are beginning to doubt me.
  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @DFWKen ,

    Thank you for your post.

    In this case, a reason could be a hardware, software, or anything in the network.
    If you have a license, please contact our support team in order to find the best solution. We need to have a look individually. 

    For the basic information, it might be useful for you to check this on your remote side.

    Hope this will be helpful.
    I apologize for any inconvenience caused. 

    Best regards,
    Yuri

    Former Japanese Community Moderator
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