Add-on: Samsung can't be installed from play store on S9+

I've downloaded Quick Support so that a friend can control my S9+ from another android device, but when I'm promted to download the 'Add-on: Samsung' app for remote control to work, I get an error message saying 'Can't install Add-on: Samsung'. 

Does anyone know if this is a problem with the app not being available on an S9+ or is it a problem from my end? (I've tried all the troubleshooting from the Google help link btw)

Any help is appreciated/Addon.jpg

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