After testing TV12 no QuickSupport

bzloeffler
bzloeffler Posts: 1
edited May 2023 in General questions 
After the test TeamViewer12 with a license, I have uninstalled TV12. 
Now no one else can use the QuickSupport on my computer. 
Is there a clean uninstall tool?
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  • Reyhan
    Reyhan Posts: 269 Staff member 🤠

    Hallo @bzloeffler

    Thank you for your post.

    Have you deinstalled TeamViewer via Control Panel --> Programs and Features 
    with checked Remove settings?

    uninstall.JPG

    With this setting TeamViewer should be uninstalled cleanly without further action.

    Do you get any notification or error message if you started Quick-Support on this computer?

    Could you please make a screenshot from this message?

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
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