Black screen

Posted by ZachE84
Henagon

Black screen

Hello,

I am using the latest version of TeamViewer. I have a desktop running Windows 10 that has no mouse, keyobard and monitor plugged in. When i try to connect after it turns on, team viewer shows me a black screen. I have adjusted and tried everything. No luck. I also tried Chrome Remote Desktop - I get the same problem. So I have narrowed it down to the machine itself.

My CPU has an integrated chip, whcih works fine when the monitor is plugged in. I obviously dont want to buy extra monitors for my remote machines. I tried to install the TeamViewer Monitor Driver - it fails during install.

Any ideas? I've lost countless nights sleep trying to fix. Ive come here in desperation!

Thank you,
Zach

1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Black screen

Hi ZachE84,

Sorry for the hassle here.

Unfortunately, this is a restriction of Remote control software - They don't work properly with headless systems.

To simplify the problem, your GPU is not producing any output because there is no monitor. So there is nothing for TeamViewer to transmit. This doesn't happen with all GPU's, but it is still very common.

You need to find a way to make the GPU output a desktop. You can do this with some types of software (Although I have not done this myself) or use a "dummy plug" which is basically just a device that plugs into a graphics port and pretends to be a screen.

The graphics driver is for black screen, it won't fix this issue for you I am sorry.

Best of luck!
-Scotty

1 Reply
2 Replies
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Black screen

Hi ZachE84,

Sorry for the hassle here.

Unfortunately, this is a restriction of Remote control software - They don't work properly with headless systems.

To simplify the problem, your GPU is not producing any output because there is no monitor. So there is nothing for TeamViewer to transmit. This doesn't happen with all GPU's, but it is still very common.

You need to find a way to make the GPU output a desktop. You can do this with some types of software (Although I have not done this myself) or use a "dummy plug" which is basically just a device that plugs into a graphics port and pretends to be a screen.

The graphics driver is for black screen, it won't fix this issue for you I am sorry.

Best of luck!
-Scotty

1 Reply
Posted by ZachE84
Henagon

Re: Black screen

Thank you so much for your thoughtful and detailed response. I found a dummy plug and will try that. 

Thanks so much!!!