Company version to Personal version

I downloaded the business version, used the free trial and now realise I do not need the business version, only the personal version. I have uninstalled Teamviewer from my computer and re-downloaded as Peronal Use. It is still saying that my Business version is expired and WILL NOT let me use it as peronal. How do I sort this? 

Comments

  • Natascha
    Natascha Posts: 1,591 Moderator

    Hi @EWoods888 

    Thank you for your post.

    Can you please have a look at this article: Why do I see TeamViewer trial - 'Your trial period has expired'?

    If you accidentally installed it for Business purposes, please fill out the mentioned form in the given article. 

    Thank you in advance and have a great weekend. 

    All the best,
    Natascha 

    German Community moderator 💙 Moderatorin der deutschsprachigen Community