Controlling my Nvidia Shield TV

hi

i am trying to access and control my nvidia shield tv from my ipad mini:
the issue: i can only point things out on the nvidia shield tv but i cannot control the system

details
- the app on the ipad mini seams to be fine
- i tried with TeamViewer QuickSupport from the TV play.store
- i tried with TeamViewer Host sideloaded, since it does not appear in the TV play store

any way i can get cotroll over my nvidia shield tv from my ipad mini?

thanks in advance
teamspeedy

Tagged:

Comments

  • nobody with ideas and solutions? :(

  • Scotty
    Scotty Posts: 493 Staff member 🤠

    Hi teamspeedy,

    Please check our Android FAQ for our supported manufacturers.

    Unfortunately this is not because you are connecting from an iPad, it is because the shield isn't a supported device.

    Unfortunately, We are not able to support all Android devices. To allow full remote control of a device, we need cooperation from the manufacturers themselves which we do not have for all manufacturers.

    I hope this answers your question.

    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?
  • hi @Scotty , thanks for the reply

    is this planed on your roadmap for upcoming releases..
    or do i better look for an alternative product?

    best regards

  • Scotty
    Scotty Posts: 493 Staff member 🤠

    Hi teamspeedy,

    As far as I know, this isn't on the roadmap. At the moment all I can give you is the list of currently supported devices.

    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?
  • What is now with the support it's years have passed that can not really be you are the leading manufacturer.

  • Scotty
    Scotty Posts: 493 Staff member 🤠

    @teamspeedy @Soliver84

    I'm not sure what else I can tell you guys.

    We cannot remote control devices without the manufacturers co-operation. That's basically the long and short of it, there is nothing else to do.

    I have gone into this at length here

    Beyond that, all I can do is apologise for the disappointment.

    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?
  • well, this is new information .. :)

    maybe asking google again and again for support/co-operation could help :)