Customer 'Support'

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AdVice
AdVice Posts: 1
in General questions

It is almost impossible to reach customersupport. I tried to make a ticket om teamviewer.com/support, but my e-mailaddress and my licensenr. were rejected though I am a customer for many years. When I send an e-mail to support@teamviewer.com I received an automated answer to go to teamviewer.com/support!!!! Trying to get someone on the phone didn't work either. It's really a shame!

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  • Esther
    Esther Posts: 4,052 Former Community Manager
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    Hi @AdVice

    Thanks for your post and I am sorry for the trouble reaching us.

    May I ask you to quickly send me your email address and telephone number via private message? I will forward this information to the team and they will contact you directly.

    Thanks and best,

    Esther

    Former Community Manager

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