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Customer 'Support'

AdVice
Posted by AdVice
Photon
‎29 Nov 2018, 10:13 AM
‎29 Nov 2018, 10:13 AM

Customer 'Support'

It is almost impossible to reach customersupport. I tried to make a ticket om teamviewer.com/support, but my e-mailaddress and my licensenr. were rejected though I am a customer for many years. When I send an e-mail to support@teamviewer.com I received an automated answer to go to teamviewer.com/support!!!! Trying to get someone on the phone didn't work either. It's really a shame!

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Esther
Posted by Community Manager
Community Manager
‎29 Nov 2018, 12:40 PM
‎29 Nov 2018, 12:40 PM

Re: Customer 'Support'

Hi @AdVice

Thanks for your post and I am sorry for the trouble reaching us.

May I ask you to quickly send me your email address and telephone number via private message? I will forward this information to the team and they will contact you directly.

Thanks and best,

Esther

Community Manager


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