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Posted by meslanksa
Henagon

Dear I have a problem with the program I am required to license and I am licensed

Spoiler
This message is when I contact the program

either your license or your par tners license is blocked

5 Accepted Solutions

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Dear I have a problem with the program I am required to license and I am licensed

Dear @meslanksa

Please send us your license ID and your and your partners TeamViewer ID to 

https://www.teamviewer.com/en/support/contact/

Thanks!

Posted by meslanksa
Henagon
Solution

Re: Dear I have a problem with the program I am required to license and I am licensed

[email removed by moderator]

Posted by meslanksa
Henagon
Solution

Re: Dear IWhen the connection appears, this m have a problem with the program I am required to license and I am licensed

Eiter your license or your par tners license is blocked

Posted by meslanksa
Henagon
Solution

When the connection appears, this message will send you a message

Either tour license or par tners license is blocked

Posted by meslanksa
Henagon
Solution

Re: Dear I have a problem with the program I am required to license and I am licensed

Please answer the problem

6 Replies
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Dear I have a problem with the program I am required to license and I am licensed

Dear @meslanksa

Please send us your license ID and your and your partners TeamViewer ID to 

https://www.teamviewer.com/en/support/contact/

Thanks!

Posted by meslanksa
Henagon
Solution

Re: Dear I have a problem with the program I am required to license and I am licensed

[email removed by moderator]

Posted by meslanksa
Henagon
Solution

Re: Dear IWhen the connection appears, this m have a problem with the program I am required to license and I am licensed

Eiter your license or your par tners license is blocked

Posted by meslanksa
Henagon
Solution

When the connection appears, this message will send you a message

Either tour license or par tners license is blocked

Posted by meslanksa
Henagon
Solution

Re: Dear I have a problem with the program I am required to license and I am licensed

Please answer the problem

Highlighted
Posted by TeamViewer Staff
TeamViewer Staff

Re: Dear I have a problem with the program I am required to license and I am licensed

Please go to
https://www.teamviewer.com/en/support/contact

and open a ticket for our Support team stating your TeamViewer ID and your partners TeamViewer ID, so our coworkers can check why this message is shown.

Thank you