Hacker is threatening me

Deschamps1982
Deschamps1982 Posts: 1
in General questions
Hi, I have a free account and a hacker accessed my login (probably stole my password) and had access to sensitive information in my laptop. Now someone is threatening me. I have looked TeamViewerXX_logfile.log but everything before 2019 was deleted. The connections_incoming was not deleted, but was edited to not show the incoming connection. Please can you help me? I need to defend myself. The dates and time of access to my account from September/2017 until today will help me determine who could have done it. I suspect of someone who was playing me to get out of home in order to access the computer. If you have the IP, better yet, then I can go to the police. Thanks!

Comments

  • dwightj
    dwightj Posts: 1

    Did anyone help you with this?  My wife just told me I logged into her computer but it wasn't me.  Not sure what I need to do to figure out what happened and what I need to do now.

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @dwightj and @Deschamps1982 

    Thanks for your posts.

    I am sorry to hear what happened to you!

    Please use the following page to report your experience and our security team will have a look at it:

    https://content.teamviewer.com/en/report-a-scam

    Thanks and stay safe,

    Esther

    Former Community Manager

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