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Posted by sangram090
Henagon

I want to cancel my subscription for a FULL REFUND

I had taken the subscription for 1 year on 16th Feb 2019 [Personal Information removed per Community Guidelines]. As per the 7 day money back policy i would like to refund the amount for the same. i had written the mail to the sales team within 2 days of using the product.

Inspite of writing mails to the support team and sales team i havent event received any kind of acknowledgement from any of your teams. 

Plz guide me how to resolve this issue and get my refund asap

1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: I want to cancel my subscription for a FULL REFUND

Hello @sangram090 

Thank you for your post.

I have forwarded your requests to the appropriate team, so they may process as requested.

We apologize for any inconvenience.

Josh P.
Senior Moderator

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