Announcements

Would you like to co-innovate with us? If so, we’d like to invite you to become product development partners with us. Read more about it in our announcement Launch of the TeamViewer User Focus Program

Posted by ITGOAB
Photon

ID and password are blank

Hi there,

I have a client and their ID and password is showing up as blank and I don't see them as online. I got them to uninstall and reinstall with the latest version, but it's still the same.

Ideas?

Thanks very much.

Mike