Posted by TimHixson
Henagon

Licensing

We are planning on purchasing about 15  Business licenses.  I have tested your application and really like the ability to play Audio files for both users, so both users can listen at the same time.  We would be having our managers and IT Staff use the licensed copies utilizing TeamViewer to work with remote associates throughout the country.  My question, does my remote staff need to have licensed versions or just the non-commercial license?  

 

Thank You,

 

Tim

1 Accepted Solution

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Posted by Former Staff Katharina
Former Staff
Solution

Re: Licensing

Hi Tim, 

Welcome to the TeamViewer Community! 

I am glad to hear that your tests went well and that you like our software :)

TeamViewer only requires a licence on one side of the connection. As long as your IT staff are connecting from licenced devices/accounts, your remote staff could therefore be using the free version. 

If you have any further questions regarding a potential purchase, you are of course welcome to contact our sales department directly. You can either give us a call or submit a ticket on our website:

https://www.teamviewer.com/en/support/contact/

We look forward to hearing from you!

All the best,

Katharina

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1 Reply
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Posted by Former Staff Katharina
Former Staff
Solution

Re: Licensing

Hi Tim, 

Welcome to the TeamViewer Community! 

I am glad to hear that your tests went well and that you like our software :)

TeamViewer only requires a licence on one side of the connection. As long as your IT staff are connecting from licenced devices/accounts, your remote staff could therefore be using the free version. 

If you have any further questions regarding a potential purchase, you are of course welcome to contact our sales department directly. You can either give us a call or submit a ticket on our website:

https://www.teamviewer.com/en/support/contact/

We look forward to hearing from you!

All the best,

Katharina

Did my reply answer your question? Accept it as a solution to help others, Thanks!