Lost access to authenticator and access keys!

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Dear support, I have lost access to both my authenticator and access keys, what should I do? I need help recovering or deleting my account.

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  • AlanW1
    AlanW1 Posts: 157 [Former Staff]
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    Hi, tornad-ozl

    I will send you private message to confirm information with you.

    Alan

  • tornad-oz2
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    Dear Alan, I replied to your E-Mail, but you did not reply me back. My original account is still not deleted, so I cannot recover it, and the new account I made to post on this forum now asks for E-Mail activation, when pressed on the link in activation E-Mail it says "invalid token"!

    When will you finish deleting my original account?

  • tornad-oz1
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    Dear Alan,

    It's been almost 7 days, waiting to delete my account that I can't access.