Lost my password and verification code please help?

jeroenN
jeroenN Posts: 2
in General questions

Lost my password from my company email teamviewer inlog.

But i also dont have te verification code can you please help?

Comments

  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Hi @jeroenN,

    Thank you for your post. 

    What code do you mean? Did you activate the Two Factor Authentication?

    Best,
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

  • jeroenN
    jeroenN Posts: 2
    Yes that what i did, but i cant login anymore, and i dont have the verification code to reset my password.
    A bit **bleep** i know, but i read on the forum that i had to send de moderator a request to delete my account,
    But i didnt see any email adress  for this i posted on the forum.
     
  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Dear @jeroenN,

    Thank you for your answer. 
    You can send a personal message here in the community. When you click on the profile name of a moderator. Please provide him/her the affected email address. 

    If you have any further questions, please contact us again. 

    Best, 
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

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