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Posted by TimTop
Henagon

No ID - No Password shown

Hello,

i got a problem and i can't manage to fix it.

If i start TeamViewer there is no ID or Password shown. If i start TeamViewer "as administator" it's the same problem.

I tried it with Version 12, Version 13 and even with the new 14 beta.

There is no Error message or anything else. Rebooting the PC or reinstall TeamViewer is not working.

This computer has three User Accounts, TeamViewer is running without any problem with the other User Accounts, just not on mine.

Does anyone have an idea or had the same problem?

I can't find a topic like this in this forum.

Thanks already & Greetings

7 Replies
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: No ID - No Password shown

Hello TimTop,

Thank you for your message.

I recommend you to restart the TeamViewer service.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
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7 Replies
Posted by Moderator Moderator
Moderator
Solution

Re: No ID - No Password shown

Hello TimTop,

Thank you for your message.

I recommend you to restart the TeamViewer service.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.
Posted by TimTop
Henagon

Re: No ID - No Password shown

Thank you very much! That was perfect!
Posted by harrison123
Photon

Re: No ID - No Password shown

i am also facing this when i solved issue of my client website

Posted by Susan1
Henagon

Re: No ID - No Password shown

I restarted the TeamViewer app and still cannot get an ID & Password.  I need help as soon as possible.  Thank you!

Posted by JohnBloom
Electron

Re: No ID - No Password shown

No ID, No Password.     (Also the logon to Teamviewer screen won't let me enter a password).

Reboot didn't fix it.

FYI, this is on a Windows XP machine.

Posted by mohamedrashidy
Photon

Re: No ID - No Password shown

What to do with apple Mac book or imac
Posted by id0020
Photon

Re: No ID - No Password shown

I have the same issue with the mac.  Checked every single article, none of them have a soultion for a mac, let me know when you find out please