No remote botton

irishmat
irishmat Posts: 1
in Mobile

when i use my laptop teamviewer 12 im try to fix my friends Android box he has teamviewer quick support i have done this before connect to android boxes no problems but the last few days i have been trying everything to remote control the Android box on my laptop their is no remote control botton but when i connect to my android phone no problem thiers a remote control what am i doing wrong please help.

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  • bartlanz
    bartlanz Posts: 315 ✭✭✭

    This has been being reported lately. I think TeamViewer either disabled it or broke it when they released an update.

    If my post was helpful, Please throw me a Kudos.
    If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
    Bart Lanzillotti
  • 9_Mad-Max_5
    9_Mad-Max_5 Posts: 2

    Hello,

    Actuallly i have the same problem with my Andoid Box.

    Maybe the reason is while its rooted.

    On my Z5 unrooted i could easyli push it.

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