Not receiving password reset emails or new trusted device emails
for at least 2 hours no emails are being generated by the TeamViewer server. They are aware and are working on it. No known solution time.
Best Answer
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confirmed as working! Actually yesterday by about 3pm CST
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Answers
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confirmed as working! Actually yesterday by about 3pm CST
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This was not working for me as of 9/24/2017. I had to create a new account under a new email address. Nothing I did would send me an updated trusted device email for my new machine.
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Hi,
quite confused. After disk crash (months ago ...) and Ubuntu reinstallation, I was not able to use Teamviewer client (untrusted device) and I was not able to connect to Teamviewer console (untrusted navigator).
However, I need to remotely help my mother and I was looking for an alternative, then I found this forum and I press the "me too" button. Don't know if an admin look at my account; however I've been able to login to the console and to activate the 2 factors auth.
Now, all seems to work nicely and I will be able to help my parents
Best regards
--
Fr3d
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What was the "fix"? I am ahaving the same issue.
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Having the same issue starting 24-Jan-2018. Still no emails after repeated tries on 25-Jan-2018.
Tried multiple browsers and get the same email message on each, with no resulting email, even on a computer that is currently running the app. I can get to the management console through the app, which starts a browser session, but cannot log directly in through the browser.
I can log out/in in the app so it recognizes the app/device combination but not the browser/device combination.
Cannot connect a new device to my group through the app, or log in via browser to the website on that device.
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Can anyone reset their password? Haven't been able to for at least a week..
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Not receiving email for reset
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