Not receiving password reset emails or new trusted device emails

Posted by patclark
Henagon

Not receiving password reset emails or new trusted device emails

for at least 2 hours no emails are being generated by the TeamViewer server.  They are aware and are working on it.  No known solution time.

1 Accepted Solution

Accepted Solutions
Highlighted
Posted by patclark
Henagon
Solution

Re: Not receiving password reset emails or new trusted device emails

confirmed as working! Actually yesterday by about 3pm CST

3 Replies
Posted by Community Manager
Community Manager

Re: Not receiving password reset emails or new trusted device emails

Hi @patclark

This issue should be fixed already. Can you confirm?

Thank you, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others, Thanks.


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Highlighted
Posted by patclark
Henagon
Solution

Re: Not receiving password reset emails or new trusted device emails

confirmed as working! Actually yesterday by about 3pm CST

Posted by KG6QHD
Electron

Re: Not receiving password reset emails or new trusted device emails

This was not working for me as of 9/24/2017. I had to create a new account under a new email address. Nothing I did would send me an updated trusted device email for my new machine.