Premium and Corporate license Administration

wtfguy
wtfguy Posts: 2
in General questions

I keep getting my sessions terminated and telling me I need a commercial licence. I have one as far as I know!

Help pls, I cannot do work for our clients!

Dan

Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    HI there,

    Thanks for your post and welcome to our Community.

    As long as you are signed in with your TeamViewer account to your Computers & Contacts list, your TeamViewer should recognize the activated license.

    Is it possible that you are getting the message only when not being signed in to the Computers & Contacts list?

    Thanks and all the best, Esther

     

    Former Community Manager

  • wtfguy
    wtfguy Posts: 2
    Hi Esther,
    I don't know what happened. I wasn't signed in but it started behaving in the sense I stayed connected :-)
    I've signed in today as suggested. I'm used to a competitor's product so still getting the hang of this tool.
    Thank you and have a great week.
  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @wtfguy

    I am glad to hear that it is working now :-)

    Please feel free to always ask your questions in our Community or browse around to find some useful information to make you (work)life easier.

    Have a great day,

    Esther

    Former Community Manager

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