Problem to update to TeamViewer 14

EhabElzayat · May 2019

Hello,

I have a problem to upgrade Team Viewer from version 12 to version 14.

Each time I try to update, I got this message as attached below.

"An error occurred while updating Teamviewer. Please check log file for more information"

JeanK · May 2019

Thank you for your message.

This is clearly a local bug.

What I recommend you to do, is to uninstall and reinstall TeamViewer completely from your device.

You will find all the information you need in our Knowledge Base article here:
How to uninstall TeamViewer on PC
How do I uninstall TeamViewer on my Mac?

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

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