Remote control in different version

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JackieZhang
JackieZhang Posts: 1
in General questions

If I get latest lisenced version Teamviewer like 14, can I remote control to older version?

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]
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    Hi @JackieZhang ,

    Thank you for your post.

    Yes - you can remote control from the latest version to older version.
    Hope this information will help you.

    Best regards,
    Yuri

    Former Japanese Community Moderator
  • Steven311296
    Steven311296 Posts: 1
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    Hi, I faced the same problem that connection failed when try to connect to an older version.

    Error Message:

    The remote TeamViewer is running an old version which is out of date, Therefore you cannot connect to this Version anymore. Your connection partner can update TeamViewer by clicking on "Help"-"Check for new version".

    How to solve this without update the PC Team Viewer, because there is no one control that PC. It is quite far away from my current location.

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