Announcements

Become a product development partner for TeamViewer. Read more about it in our Announcement.

Highlighted
Posted by SunR1s
Henagon

RugGear RG910 "These devices can not be controlled by firmware restrictions"

Hi Community,

i´ve bought me a RugGear RG910, because the company is listet as an supportet manufacturer (https://community.teamviewer.com/t5/Knowledge-Base/Supported-manufacturers-for-remotely-controlling-...) But now i can´t controll this device...

as i can see, there are missing permissions while istalling the apk.

Is this an issue for the manufacturer or for the TeamViewer Team?

 btw: i installed also the RugGear Add-On

BR Andreas