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Posted by pvtpeter
Henagon

Show black all screens

Hi,

I have got a remote laptop with external display monitor, so i have got 2 screen when i connect remotely to my laptop.
I would like to disable both screens but when i clicked "Disable remote input and show black screen" from "Action" menu only laptop screen will be blacked out. 
How could i show black screen on laptop and monitor display?

Thanks in advance.

10 Replies
Posted by pvtpeter
Henagon

Re: Show black all screens

Any feedback about my post?
Posted by TeamViewer Staff
TeamViewer Staff

Re: Show black all screens

Hello pvtpeter,

Thank you for your post.

Because the monitor is not connected to the video card directly, that's a normal behavior with Laptops. TeamViewer will only be able to show black screen to the default screens, or the ones that are connected and configured from the video card.

Have a good week!!!

W_deFazio

Posted by pvtpeter
Henagon

Re: Show black all screens

Hi W_deFazio,

Thanks for your reply.
OK, i understand it, but what is the solution if i would like to show black all screens?
Any workaround about this problem?

I think "Show black screen" is a very good feature, but now it is a deficient feature.
I think, the best solution is the configurable "Show balck screen".
The users should be able to determine which screen will be black.

Posted by joesd
Henagon

Re: Show black all screens

Teaviewer 12 does this with a desktop as well. Both monitors connected to video card. One monitor blanks out and the other stys visible. I found out when someone called me and told me sensitive spreadsheets were visible on my computer in the office while i was working from home.

Posted by dsh
Photon

Re: Show black all screens

Same issue here running multiple screens on a docking station.

Only one screen becomes black, the rest are visible to whoever is watching.

Posted by glenwms
Digon

Re: Show black all screens

Yes, this needs to be resolved some way or some how......I have a laptop docked in to a Dell docking station.  My laptop blacks out just fine, but you would think TeamViewer would be able to detect the other 2 external monitors to black them out as well.  This is frustrating and can be a deal-killer for us.  I really don't want to look at other solutions in the future, but this is huge for us.

Posted by BabakDanyal
Electron

Re: Show black all screens

So basically this is not a solution and there is no privacy. Just attach an external monitor to the laptop and bingo you can see what others are working on. I loved Team Viewer but this needs to be addressed 

Posted by glenwms
Digon

Re: Show black all screens

Exactly....still a major issue with our company.

Posted by ksparks
Henagon

Re: Show black all screens

This is easy enough to work around:

1 - Block remote input
2 - Remove everything that is "private" from all but the laptop screen

Posted by pvtpeter
Henagon

Re: Show black all screens

Thank you for the unnecessary comment.
This we already knew.