Stolen funds by scammer using Teamviewer

Hello,

I am using a private version.  I had someone impersonate customer support from one of my financial accounts.

Is there any way I can pay teamviewer to provide me with the details of this session?  Can someone from Teamviewer please contact me?   [email removed]

Comments

  • Jonathan
    Jonathan Posts: 242 [Former Staff]

    Hi @steve6,

    Thanks for your message and I sorry to hear about your experience.

    Please have a look att the following link to see how to get help with your question.

    https://community.teamviewer.com/t5/Knowledge-Base/TeamViewer-and-scamming/ta-p/4715

    P.S. I removed your email from the original post to protect your personal information as the Community is a public forum.

    Best,

    Jonathan

  • Thank U for your note I read the link

    Since I am using the free version I am trying to find out if I can pay for help to determine details of the remote connection session.

    Is this possible?