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QuickSupport - Google Play
Currently, we are aware that our QuickSupport application may no longer be found in the Google Play Store.
We are investigating this and will update with more information once available.

The QuickSupport app download is still available on our download page.

Posted by maximummcnugget
Henagon

Team Viewer 12 cannot hear computer sound

Team Viewer 12.0.78313 Version (Free)

Cannot hear computer sound. Remoting from a Window 7 PC to a Windows 10 PC.

3 Replies
1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Team Viewer 12 cannot hear computer sound

Hi,

We published a new version with a fix. Please install the new version and post your feedback here :)

Cheers,

Julia
Senior Support Engineer - 2nd level Support
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3 Replies
Posted by maximummcnugget
Henagon

Re: Team Viewer 12 cannot hear computer sound

The problem only happens when I use the Win7 computer to connect to the Win10 computer and not the other way around. 

Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Team Viewer 12 cannot hear computer sound

Hi,

We published a new version with a fix. Please install the new version and post your feedback here :)

Cheers,

Julia
Senior Support Engineer - 2nd level Support
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.
Posted by micki75
Henagon

Re: Team Viewer 13 cannot hear computer sound

Downloaded TV13. Cannot hear computer sound. Remoting from a Windows Vista PC to an android phone.