Announcements

Would you like to co-innovate with us? If so, we’d like to invite you to become product development partners with us. Read more about it in our announcement Launch of the TeamViewer User Focus Program

Posted by tomdickson_apco
Henagon

TeamViewer 12 Depreciation Message

Received an error message earlier today detailing that TeamViewer 12 is becoming depreciated. Have been unable to replicate, didn't screenshot it.

Is there a KBA where I can check drepciation notices?

3 Replies
Posted by Moderator Moderator
Moderator

Re: TeamViewer 12 Depreciation Message

Hello @tomdickson_apco,

Thank you for your message.

Depending on your geographic localization, you might be asked to update your TeamViewer client. Our goal is: We want our users to have the best experience with TeamViewer by using our latest and greatest products.

You will find all the information you need in our announcement here: Updating to the latest and greatest version of TeamViewer.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.
Posted by tomdickson_apco
Henagon

Re: TeamViewer 12 Depreciation Message

Thanks,

I am not so much looking to know how to update.

I want to see where the deprecation notices are.

Highlighted
Posted by Moderator Moderator
Moderator

Re: TeamViewer 12 Depreciation Message

Hi again @tomdickson_apco,

I asked the dedicated team and could get a better answer for you.

What we do have, is clearly defined product lifecycle policies. You will find all the information you need in our Knowledge Base article here: TeamViewer Product Lifecycle Policies.

Furthermore, all versions we sunset are reported in our announcement. You will find our latest announcement here: Sunsetting TeamViewer 3 and 4

I hope that could help you more. :-)

Cheers

Jean

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.