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Posted by Valnera
Henagon

TeamViewer charging per minute

Hello,
I have a question based on something that I was told today.

As a user on a corporate account, I was told that if we connected to a PC not part of our domain group say a free user, TeamViewer themselves charges us per minute we are connected. Is there any truth to this statement?

Thanks.
1 Accepted Solution

Accepted Solutions
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Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: TeamViewer charging per minute

Hello @Valnera,

Thank you for your post.

With TeamViewer, only one device needs to be licensed to make a commercial connection. This means that, when logged in with your licensed account, you are authorized to make connections to any devices where you have been provided the TeamViewer ID and password.

Rest assured, TeamViewer does not additionally charge you for connections made to specific devices, or any other kinds of connections; if you are logged in with your licensed account, you can make connections to any environments - commercial or private.

Hope this helps!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

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1 Reply
2 Replies
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: TeamViewer charging per minute

Hello @Valnera,

Thank you for your post.

With TeamViewer, only one device needs to be licensed to make a commercial connection. This means that, when logged in with your licensed account, you are authorized to make connections to any devices where you have been provided the TeamViewer ID and password.

Rest assured, TeamViewer does not additionally charge you for connections made to specific devices, or any other kinds of connections; if you are logged in with your licensed account, you can make connections to any environments - commercial or private.

Hope this helps!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community | Spanish Community (Comunidad española)

1 Reply
Posted by Valnera
Henagon

Re: TeamViewer charging per minute

Thank you, this tells me enough.