Posted by JackHK
Digon
Posted by ea9cd
Electron

REMOTE USE PROBLEM

I am having problems with the connection with teamviewer, it tells me that I am giving it a commercial use, when it is not. I have several raspberry connected for use by radio amateurs meteorological program, etc ... Someone can help me. Thank you

Posted by Semola
Henagon

account restricted personal account

Hi all,

about 6 months ago I opened a ticket because, erroneously, it seemed that the use of my teamviewer was commercial. I made it clear that I use teamviewer only to help friends and relatives. Today I realized again this problem, which did not allow me to help a friend in need. Can you verify and reset my account?

Thank you

Marcello

Posted by paolo
Henagon

I am using Teamviewer at my home to connect to the laptop...

I am using Teamviewer at my home to connect to the laptop of my wife and doughters from my desktop. Yesterday I was flagged as commercial user and the connection drop out in 30sec. I dont know why. I have submitted the form with my logs. No response at all. I moved to **Third Party Product** (laggy but I can use it). Is there any way to have answer from TV team and to start over tu use TV again? 

Posted by rmalmstead
Henagon

Help for a disabled person?

I am requesting help for a person who is disabled (quadriplegic paralysis).  I recently viewed a question on Experts-Exchange.com, from this individual, and I feel compelled to try to help as much as possible.  This person recently started to get pop-ups and is now blocked from using the software due to the frequency of his FREE version personal usage, which he needs due to his disability.  He cannot afford to pay the subscription fee, and I am hopeful someone at TeamViewer.com can assist him with a license key.  I've attempted to reach out to the VP and CEO of Teamviewer directly, and I am also posting here in an effort to get someone to see this and hopefully help this person.  I frequently answer questions for people on Experts Exchange, ...which I do not get paid for btw.  Hopefully someone can get this message to the right people and make this person's life a little easier.

If possible, I would like to put them in touch with someone at TeamViewer to assist.

[The URL link has been deleted as per the community giudeline.]

 

Posted by JackHK
Digon

Re: I am using Teamviewer at my home to connect to the laptop...


@paolo wrote:

I am using Teamviewer at my home to connect to the laptop of my wife and doughters from my desktop. Yesterday I was flagged as commercial user and the connection drop out in 30sec. I dont know why. I have submitted the form with my logs. No response at all. I moved to **Third Party Product** (laggy but I can use it). Is there any way to have answer from TV team and to start over tu use TV again? 


Fill in the form and wait!, Good luck!!!

https://www.teamviewer.com/en/support/personal-use-verification/?_ga=2.83245718.**Please do not post...

 

Posted by 2fools
Digon

Re: I am using Teamviewer at my home to connect to the laptop...

Uninstall the current version, then go to http://download.teamviewer.com/download/version_9x/TeamViewer_Setup.exe

Install version 9 then go to:
Extra's>Advanced>Show Advanced Options:

Change Check for new version to "NEVER"
Change Install new version automatically to "No automatic updates"

This all started with Version 10 in 2013/2014
Highlighted
Posted by JGinard
Electron

blocked connection

Blocked because commercial use suspected. what does it mean ?. how can i establish connection with my devices ?. help me

2 Replies
Posted by JackHK
Digon

Re: blocked connection

Posted by alex_ferrero
Henagon

Re: blocked connection

Already done. Still waiting!

For the moment I'm using **Third Party Product**. At least I can access my PC. It's not as performing as Team Viewer, but it's totally free and it might become a valid solution if TeamViewer staff goes on in asking for a subscription in such and unfair and not motivated way.

Alessandro

Posted by Glassdub
Tetragon

Re: connection timed out?

Yap, Yap, Yap, Unsubscibe.

Posted by fje
Trigon

Re: I am using Teamviewer at my home to connect to the laptop...

It seems that they organize this ******* once a year. I got the same problem a year ago and finally resolved it sending the form and being reset in a week.

Hope the work eficeintely and they solve our PERSONAL problems fast, because we use it for personal use, not commercial ad there is no need to go to another solution.

You should think as Msoft did... they didn't care about using their products at home (maybe sometimes "illegaly" copied) , it was a way to have all the people to ask to use it at work and it is in the companies business where Msoft got their money.... Just the error IBM did with their OS2 product that tried to correct... tooooooo late.

Regards

Posted by loubearr
Photon

TEAM VIEWER 14 FREE VERSION IS ASKING ME TO BUY LICENSE

TEAM VIEWER 14 FREE VERSION IS ASKING ME TO BUY A LICENSE. IT'S SUPPOSE TO BE FREE AND THEIR IS NO ONE TO CALL TO GET THE ANSWER ON HOW TO KEEP THE FREE VERSION. 

Posted by poupeestef
Photon

professional and personal license error

Hello,

I use TeamViewer for personal use and for 1 week, when I log in, I have a message that tells me that I use it for business purposes and that I have to buy a lisence.

I can only log in for 1 minute and the connection turns off.

I'm fine remove the application of 2 pc that I use and then re-install the application, it's always the same.

How to recover my personal use?

Posted by CBN
Henagon

only use a private and non-commercial use of Team Viewer

Good morning. I only use a private and non-commercial use of Team Viewer, but a few days ago the system prevents me from using it because it mistakenly believes that it makes commercial use and connects me only for a few seconds.
I use it only to connect with another pc of my property and that of my elderly parents (83 and 90 years of age) to pay their bills and other similar things ...
These are my accesses ... what use is it if not private ???
Could you help me solve the problem, please?
Thank you!

Posted by tetranet
Electron

Free version : connects me only for a few seconds

Good morning. I only use a private and non-commercial use of Team Viewer, but a few days ago the system prevents me from using it because it mistakenly believes that it makes commercial use and connects me only for a few seconds.
I use it only to connect with another pc of my property and that of my elderly parents (83 and 90 years of age) to pay their bills and other similar things ...
These are my accesses ... what use is it if not private ???
Could you help me solve the problem, please?
Thank you!

Posted by Lullullino74
Henagon

suspiction d un usage commercial

bonjour 

plusiers fois je recoit un message comme quoi on me subsonne de faire un usage commercial de TeamViewer, je sais pas comment faire pour demontrer le contraire.

besoin d aide merci

Michaël.

Posted by Lullullino74
Henagon

Re: suspiction d un usage commercial

j utilise teamviewer que en famille entre mes ordinateurs personelle,je sui pas un professionnelle,

merci de me faire savoire quelle demarche faire pour que la societe T.V. arrete de me subsonner de triché.

merci Michaël

Posted by mcaraux
Photon

Re: suspiction d un usage commercial

bonjour. j'ai le même problème
Posted by Lullullino74
Henagon

Re: suspiction d un usage commercial

bonjour,

vous avez pas trouvé de solutiont ??

en plus apres ses message j'ai des probleme a me connecter sur mon ordi a la maison pour aider ma fille a faire les devoirs..

si vous trouvé une solutiont entre temps, merci de me le faire savoir, je ferais la méme chose dans mon cas.

Merci Michael.

Posted by Anthony75
Photon

Wrongly detected as business usage

Hi,

With no reason I'm accused of using Teamviewer for business usage.
The software is on my personal laptop and I use it to get remote control of my personnal desktop unit.

The only reason I could think of it that my personnal laptop is registered to my company domain to be able to access to the company's network folders and printers.

Already sent an email but no answer...

Posted by pv7721
Digon

Re: Wrongly detected as business usage

ok it just happened to me too, i was connected to another laptop in the same lan, it instantly timeouted and then it locks me out for the next 10 minutes. So that's it good riddance TV, I'm right this moment starting to investigate what's the best free alternative for you.