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Posted by buzzpush
Photon

TeamViewer unaccompanied

Hello, i´m new, i'm german and not very skilled in english technical vocabulary. I can't find the right answer in faqs or by search. probably searched with wrong words. -  it would be nice if someone could give me the missing information.

Is remote control at home of my Windows workstation in the office possible without having to enter an additional ID in the office-Workstation? Unaccompanied in the office.
Is this a feature of the free (private) version for both computers or do I have to buy a single user license??? I don't need this Software für commercial things.

4 Replies
Posted by Community Manager
Community Manager

Re: TeamViewer unaccompanied

Hi @buzzpush

Thanks for your post.

Yes - you can just enter the TeamViewer ID of your office computer into the Partner ID field of your TeamViewer on your home computer. Or just save the connection-information into your Computers & Contacts list.

Please have a look at the following documentation to learn more about unattended access:

Secure unattended access to devices

Password for unattended access

Yes - connecting to your office workstation requires a license. Please feel free to reach out to our Sales team or order directly via our webshop.

I hope the info is helpful.

Best, Esther

Community Manager


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Posted by savvysavvy
Henagon

Re: TeamViewer unaccompanied

Alright so the top part, keep me signed in will keep me in without paying?

 

I am not trying to connect to my office workstation. I'm trying to keep the link from my phone to my home computer to monitor things throughout the day while I am gone.

Highlighted
Posted by Community Manager
Community Manager

Re: TeamViewer unaccompanied

Hi @savvysavvy

If you just need to make sure that you can always connect to your device, you can set up a password for unattended access (a permanent password, which does not change after each session).

This is helpful in case you lost connection at some point and want to reconnect.

If you are only using it for personal usage (no commercial usage), you do not need a license.

Hope this helps you.

Best, Esther

 

Community Manager


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Additional information can be found here: Knowledge Base | Community Blog | How to get started 

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区)

1 Reply
Posted by savvysavvy
Henagon

Re: TeamViewer unaccompanied

I am really struggling. No matter what I do, around 9am it stops working even though the password isn't changing. The computer is still on and unlocked in the OS, but it said the password is invalid. But then I go home, and it's still the same password.