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Posted by mthoms85
Henagon

Teamviewer connections after DHCP lease renewal

Hi everyone,

A few machines on my organization's network have TeamViewer installed. Our Intrusion Detection System has been kicking off alerts that we've had TeamViewer connections on some of those machines. I've asked a couple of the users if they had been using TeamViewer at the time of the connection, and they said the hadn't. In fact, they didn't know what TeamViewer was. I have noticed that these connections tend to happen 1-2 minutes after the computer's DHCP lease renews. My question is if that would explain the connection? Does TeamViewer's software ping TeamViewer's servers after receiving a new IP address? Just want to make sure this is a common occurence that should be happening and not some kind of a security issue. Thanks!

1 Accepted Solution

Accepted Solutions
Posted by Community Manager
Community Manager
Solution

Re: Teamviewer connections after DHCP lease renewal

Hi @mthoms85

Thanks for your post.

Your TeamViewer application is pinging our servers to communicate its availability for a potential connection.

Please have a look at our Security statement for further information.

Thanks and all the best, Esther

1 Reply
Posted by Community Manager
Community Manager
Solution

Re: Teamviewer connections after DHCP lease renewal

Hi @mthoms85

Thanks for your post.

Your TeamViewer application is pinging our servers to communicate its availability for a potential connection.

Please have a look at our Security statement for further information.

Thanks and all the best, Esther