Teamviewer number is changing, why?

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nd
nd Posts: 1
in General questions

Hello

I have just realized that continously running Teamviewer numbers have been changed. It is not a joke if we are talking support of clients and I cannot connect to laptops or servers cos the numbers have been changed.

Question: Why?

Regards

András

Comments

  • sepp
    sepp Posts: 17
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    Hello

    The ID number changes when working with a different Team Viewer version, e.g. Version 10 or Version 13 etc.

    Kind regardsSepp

  • sepp
    sepp Posts: 17
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    Is it a commercial use or personal use

     

    Greeting Sepp

  • Scotty
    Scotty Posts: 493 Staff member 🤠
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    Hi nd,

    Thanks for posting.

    TeamViewer ID's are static and should not change.

    However, last month we did have an issue where we needed to reassign some TeamViewer IDs.
    This was a once of change and only occured on the 24/07.

    More information

    -Scotty

    Senior Moderator
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