UN/PW combination rejected ONCE.

This is an odd problem I've had since v.11. When I set up a host on a remote machine, I have to verify the computer. To do that, I put in my TV account UserName and PW. But then I get a message "The User Name and Password you entered do not match any accounts on record." OK, so I re-enter the password, and it's accepted. Every. Single. Time. Now, I know I have fat fingers/digital dyslexia, but I don't misspell my password EVERY TIME!  Any idea why this happens? Am I just waaaay too fast for the servers??? (Doubt that.) 

Comments

  • bartlanz
    bartlanz Posts: 315 ✭✭✭

    This was a known issue and has been resolved in updates rescently.

    If my post was helpful, Please throw me a Kudos.
    If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
    Bart Lanzillotti
  • Navion
    Navion Posts: 7

    Actually no. It's still going on, and it's SUPER annoying. Anyone know the cause??

  • Guess no one is interested in fixing this...

  • bazbsg
    bazbsg Posts: 112 ✭✭
    I'm using version 13.2.26558 and it's January 2019 and it's still happening to me. Alway rejected the first time and accepted the second time.