Unable to receive attachments via email with Service Camp ticket

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Gerken
Gerken Posts: 4
in servicecamp support

Hello, 

We are currently testing out Service Camp as our default IT ticketing system. We are unable to receive pictures/attachments in our tickets created by our users. We can view them  just fine within our Service Camp portal, but not within our own Emails. Is there a way to resolve this? 

Thanks, 

-Gerken  

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  • MauricioMEndoza
    MauricioMEndoza Posts: 2
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    I have the same problem, if you know how to resolve, please share  it ....

     

    thanks!

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