Whitelist two bugs

Hello.

On russian downloading page <strong> tags is displaying.

<strong> bug website<strong> bug website

I use mac and on page downloading for windows link "Загрузить TeamViewer" follow url https://download.teamviewer.com/full and after click start to downloading .dmg file.

download win linkdownload win link

Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @chlp

    Thanks for the hint!

    I forwarded the information to our marketing team and they will take care of it.

    Regarding the mac/dmg file. As long as you are downloading from a mac, you are always getting a .dmg file. To get the .exe file, you need to download directly from a Windows.

    Thanks and best, Esther

     

    Former Community Manager

  • chlp
    chlp Posts: 2

    > Regarding the mac/dmg file. As long as you are downloading from a mac, you are always getting a .dmg file. To get the .exe file, you need to download directly from a Windows.

    It is not so.
    If i go to chrome os page i see direct link to version for chrome os https://chrome.google.com/webstore/detail/teamviewer/oooiobdokpcfdlahlmcddobejikcmkfo.
    If i go to linux page i see direct links to versions for different linux systems.
    Mac page -> https://download.teamviewer.com/download/TeamViewer.dmg.
    But windows page contains url not direct link for windows version (.exe): https://download.teamviewer.com/full

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @chlp

    Ok - let me check. 

    I am already apologizing if I told you something wrong. I will get back to you as soon as I can.

    Best, Esther

    Former Community Manager

  • Natascha
    Natascha Posts: 1,591 Moderator

    Hi @chlp,

    Esther asked me to follow up on this - Thanks for your post:

    The homepage recognizes what OS you use. Therefore it leads you to the correct download page for your case. If you click manually on another OS and download the files displayed there, you will receive the files you click on. Depending on the OS you use, you may not be able to execute the file. 
    I hope, I could help you with my answer. 

    Please let me know, if you have any further questions :) 

    Best,
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community