Will not connect from Windows 10 to Mac

StanBeck
StanBeck Posts: 3
in General questions

I have a Windows 10 PC with latest version of TeamViewer that does not connect to my Mac which also has the latest version of TeamViewer.  It just stays in the connecting mode.  I can connect the Mac to the Windows PC.  I entereded this problem on Saturday but cannot find it so Iam entering it again.  Any help would be appreciated.

Stan

Comments

  • Ying_Q
    Ying_Q Posts: 2,587 Moderator ☑

    Hi @StanBeck 

    Thank you for your post.

    Can you kindly exit TeamViewer and restart the program on the both device please.

    Further information on Mac device, kindly check for the setting for How to control a Mac running MacOS 10.14 Mojave please if TeamViewer runs on MacOS 10.14 Mojave.

    Hope it works.

    Ying_Q

    Community Moderator/中文社区管理员
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