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Posted by tracybags
Henagon

can see screen on remote computer but have no control of it

HI - this is Mac to Mac.  I can connect and see everythign on his screen, but he cannot see my cursor moving around and I cannot control anything, clicking anywhere does nothing.  I have not come across this before. His settings say allow remote access in Team Viewer but we don't know what else to try.  Any help on this anyone?