no Login work

Thomy22
Thomy22 Posts: 4
in General questions

I can not log in for 3 hours. It always gets stuck when initializing the display parameter. I think the problem as described here is not solved yet :-(

Degraded Performance
Resolved - All our systems are back online and functional.
Dec 3, 12:17 CET
Identified - A subset of our users are currently experiencing latency when accessing our services. Our engineers are working on the issue.
We want to update our status page as soon as possible.

Comments

  • JeanK
    JeanK Posts: 6,982 Community Manager 🌍

    Hello Thomy22,

    Thank you for your message.

    Could you try to restart TeamViewer on both sides of the connection ?

    It should work fine by now.

    I hope this could help. If not, do not hesitate to contact us again.

    Cheers

    Community Manager

  • Thomy22
    Thomy22 Posts: 4

    Unfortunately, nothing works. Can I somehow restart my PC at home via your software? Somehow I find no function. I think a restart home would be enough that it works again.

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